Prevent App from

automatic subscription renewal

Do you know...

Based on duration, Autodesk® App Store provides 2 types of paid licenses: permanent and subscription.

Here comes the potential problem, not every customer is aware of that automatic payment of subscription license type.

(*) Refer to page 1,  Autodesk App Store - App buyers information

page 7,  Autodesk App Store - Desktop App Submission Process Overview

How to cancel automatic payment...

How do I cancel a subscription?(*)

For PayPal:

Cancelling a subscription cancels all future scheduled payments of that subscription. A subscription can be cancelled up until the day of the next scheduled payment.


(*) Refer to Autodesk App Store FAQ at: https://apps.autodesk.com/en/Public/FAQ

(Here is sample image.  Paypal interface may be different, depend on your region/language/account type)

(Here is sample image.  Paypal interface may be different, depend on your region/language/account type)

For BlueSnap (*):

Subscription can be cancelled by logging in to your BlueSnap Shopper Account. Once you are logged in, all your subscription's details can be seen. Click on "Change" in the Status column to cancel your subscription. If that option is not available, please contact using the Shopper Support contact form, while contacting them, please provide the app name which you have subscribed to.

In case you do not know the BlueSnap account details:

(*) Refer to Autodesk App Store FAQ at: https://apps.autodesk.com/en/Public/FAQ