Troubleshooting
Prevent Automatic payment of Subscription App
Based on duration, Autodesk® App Store provides 2 types of licenses: permanent and subscription.
For permanent license, customer just buy once and forget about any additional payment.
For subscription license, "customer must pay a subscription price to have access to the app for a definite period of time. After the expiry of subscription date customers will be charged the fee monthly/Annual unless they take action to cancel" (*)
Here comes the potential problem, not every customer is aware of that automatic payment of subscription license type.
1. App(s) cannot connect with Microsoft® Excel®
NTCL Soft's Apps can work with offline versions of Microsoft® Excel® both 32-bit and 64-bit, including Excel 365 Click-To-Run version. However, in some case, App(s) can't open Excel® application.
A Quick Repair action for Office 365 will fix that error
2. Make Apps work with more old & new AutoCAD® versions (64-bit only)
If the Apps are build for recent AutoCAD® 64-bit versions, then it is likely to be compatible with older versions (2014 - 2024 64-bit), or even compatible with newer version.
Also, if Apps can run in AutoCAD® platform, then it should work properly in all AutoCAD® verticals (aka AutoCAD® platform-based applications)
But in most case, such wide-range compability is narrowed. It's you, that may "unbox the treasure" by a simple text edit action.
